IT.PROJECT PORTFOLIOPEOPLE · PROCESS · TECHNOLOGY
IT PROJECT MANAGEMENT · DEVELOPMENT · QA

FROM THE FIRST REQUIREMENT TO THE FINAL RELEASE.

I turn moving parts into momentum.

I'm an IT Project Manager with hands-on experience across software development, quality assurance, business analysis, IT support and network operations. I bring teams together, make complex requirements understandable, and keep delivery moving toward the outcome that matters.

Explore my experience ↗Get to know me ↓
IT.ALIGN · EXECUTE · DELIVER
01 PEOPLE02 PROCESS03 TECHNOLOGY
PROJECT
DELIVERY /// PH
BASED IN THE PHILIPPINESSCROLL TO EXPLORE ↓
2011STARTED IN
IT & SUPPORT
2013STEPPED INTO
PROJECT LEADERSHIP
2019SOFTWARE, QA
& NETWORKS
2023DEVELOPMENT
& QA PROJECTS
01 / MY STORY

Technical roots.
Delivery mindset.

I understand projects from more than one angle—because I've worked on the systems, tested the details, supported the users, and coordinated the people responsible for delivery.

My career began in technical support and IT operations. I built practical foundations in troubleshooting, databases, networking and customer communication before moving into quality assurance, team leadership and project management.

Today, I manage development and QA work, coordinate cross-functional teams, clarify requirements, guide Agile activities and keep technical documentation organized. I value clear communication, realistic plans and solutions that work beyond the handover.

Follow my career journey ↗
02 / WORK EXPERIENCE

A career built
step by step.

From frontline technical support to leading development and quality assurance projects, each role added another perspective to how I approach technology and delivery.

MAR 2023 — PRESENTCEBU CITY, PHILIPPINES
RURALNET INCORPORATED

Project Manager – Development & Quality Assurance

I manage software development and QA projects, bringing Business Analysts, Product Owners, developers and operations together around clear requirements and delivery priorities.

  • Coordinate Agile/Scrum activities, sprint planning and daily meetings.
  • Lead functional, regression, white-box, black-box and automation testing activities.
  • Gather functional requirements, monitor delivery and validate business needs.
  • Coordinate the Operations Team and support improvements to existing and new systems.
  • Maintain system, database and technical documentation in Confluence.
Project DeliveryAgile / ScrumQAConfluence
APR 2022 — MAR 2023DAVAO CITY, PHILIPPINES
IDEAHUB SOLUTION

Project Manager

Managed software projects and development teams while serving as a direct communication link between clients and delivery teams.

  • Discussed client requirements, proposals and project concerns.
  • Built project timelines and assigned work to developers.
  • Facilitated Agile/Scrum meetings and daily stand-ups.
  • Conducted system validation, regression and UI/UX testing.
  • Prepared functional requirements, presentations and management reports.
Client CommunicationPlanningUI/UX Testing
DEC 2019 — APR 2022SAMAL CITY, PHILIPPINES
TIERONE COMMUNICATION INTERNATIONAL INC. · DOT MOBILE

IT Project Manager / Developer / QA / Business Analyst

A multi-discipline role spanning project coordination, internal software, quality assurance, business analysis and day-to-day IT infrastructure.

  • Managed IT projects, development, QA and business analysis activities.
  • Developed and maintained PHP/MySQL applications; worked with SQL and databases.
  • Configured MikroTik networks and managed IP addresses.
  • Supported servers, LAN and network operations.
  • Analyzed business requirements and recommended process and system improvements.
PHP / MySQLSQLMikroTikBusiness Analysis
JUN 2019 — DEC 2019DAVAO CITY, PHILIPPINES
VXI GLOBAL HOLDINGS BV

Customer Service Representative · AT&T Account

Supported AT&T customers with billing, account and product concerns, explaining transactions and helping resolve service issues with clarity and professionalism.

Customer SupportTroubleshootingCommunication
AUG 2013 — JAN 2019DAVAO CITY, PHILIPPINES
AWESOME OS / OFFSOURCING PHILIPPINES INC.

Project Manager / Team Leader / Quality Assurance

Led project work for international clients and coordinated developers, QA personnel, clients and end users. This role shaped my approach to team leadership and software quality.

  • Supervised a team of 9 employees, including developers and QA personnel.
  • Assigned tasks, monitored performance and managed deadlines.
  • Gathered requirements and recommended system improvements.
  • Created test cases, test plans, flowcharts and project documentation.
  • Performed functional, regression, white-box, black-box, cross-browser, web, Android and iOS testing.
  • Tracked software issues in JIRA and worked with analysts and developers to resolve them.
Team LeadershipJIRASoftware QAInternational Clients
APR 2012 — AUG 2013DAVAO CITY, PHILIPPINES
DECOARTS INC. · CITIHARDWARE HEAD OFFICE

IT Staff Support

Provided technical support for POS and internal systems, worked with SQL and database administration, and helped maintain data synchronization between branches and main servers.

  • Troubleshot systems and assisted with debugging.
  • Supported LAN/network installation and IT equipment configuration.
IT SupportSQLLANDatabase Administration
NOV 2011 — MAR 2012DAVAO CITY, PHILIPPINES
SUTHERLAND GLOBAL SERVICES

Call Center Representative · H&R Block Account

Assisted customers with transaction and billing concerns, reviewed account information and explained charges in a professional service environment.

Customer ServiceAccount Support
AUG 2011 — OCT 2011DAVAO CITY, PHILIPPINES
CONCENTRIX

Technical Support Representative · Cisco / Linksys

Provided product support and troubleshooting for Linksys customers, building an early foundation in technical diagnosis and customer communication.

Technical SupportTroubleshootingCisco / Linksys
03 / EXPERTISE

Where I make
things happen.

01
⌘

Project & business

Turning business needs into defined requirements, coordinated work and visible delivery progress.

Project ManagementBusiness AnalysisAgileScrumProcess Improvement
02
◈

Quality assurance

Testing functionality, finding defects and validating that systems behave as expected.

FunctionalRegressionWhite BoxBlack BoxTest Plans
03
⌁

Development & data

Hands-on experience with web applications, databases, queries and application integrations.

PHPJavaScriptSQLMySQLMS SQL ServerAPIs
04
⌬

IT & networking

Practical support across network configuration, IP management, connectivity and infrastructure troubleshooting.

MikroTikCisco NetworkingIP ManagementLAN Setup
TOOLS I WORK WITHJIRACONFLUENCEMICROSOFT EXCELSVN
04 / EDUCATION & CREDENTIALS

Learning that
builds foundations.

EDUCATION

Bachelor of Science in Information Technology

AMA Computer College · Davao City

2010 — 2011
TRAINING & CERTIFICATIONS
  • CCNA2011
  • CCNP2012
  • Network & System AdministrationTraining
  • Database System Administration2013
  • System Quality AssuranceTraining
LANGUAGES
EnglishFilipino
05 / LET'S CONNECT

Good work starts
with a conversation.

Have a project, a team challenge or an opportunity where technology and delivery need to come together? I'd be glad to hear about it.

Get in touch ↗Connect with me on LinkedIn ↗PROJECT MANAGEMENT · SOFTWARE · QUALITY · IT OPERATIONS